REFUND & RETURN

Any claims for damages or shortages must be made with photo taken within 48 hours after received of the product. The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Pixelvibe Sdn Bhd will not be responsible if your shipment is lost during the return transit.

Once we have checked and confirm the goods/products, customer will receive their refund within 1 month after the confirmation.